Thank you very much for your excellent communication and service...

I was badly let down by a carpet fitting chain and Battens came to my rescue. It took them only one week to order my product and fit it. I was totally "stressed out" by my experience with this carpet chain and all of Battens staff were calm, kind and considerate to me.

I would like to thank Ian, whom I have dealt with before. He was his usual cheerful, kind and positive self and gave me good advice as to how to deal with the "carpet chain".

I would like to thank Brodie who was so kind and helpful. He pulled all the stops out to get my materials from Ireland as fast as possible, and also to quickly arrange a fitter.

Finally, I would like to thank Danny, the fitter, who must be the best fitter in the world. He was cheerful, helpful, positive and very hard working and meticulous. He moved all my furniture for me ,replaced it exactly where I wanted it and even advised me on how it would look better in a different position. Finally, he hoovered up the landing floor outside my flat. What a star. He is so hardworking. My floors look absolutely beautiful and I am thrilled with them. The quality of the work is first class. I would recommend Battens to anyone and have used them twice. I unreservedly give them 5 STARS, and would give them 10 if I could. Battens care about people and I am so grateful to them and cannot thank them enough.

I love my sisal flooring - you supplied and fitted -

Flooring arrived yesterday - fantastic service, thank you.

Thank you for this, the most competitive I have had by far…

Just want to thank you again for your professionalism in dealing with the matter and to say that I love the product. It was a great recommendation, and no one believes that it is not timber!

"I want to thank you for all your advice, professionalism and patience when helping me choose my flooring. As you can see, it has earned the very highest approval from my cat, Phoebe. Brody, please also pass on my thanks to your grandfather, and Stuart and Fred for doing such a lovely job of putting the wood down."

You recently fitted some carpets in my flat and I would just like to say that your fitters have done an excellent job and I'm very happy with it.

Thank you so much for a great job. the fitters were great!

You have been fantastically helpful

I would like to say that the carpet we had fitted in our office recently was done quickly and professionally and looks fantastic. Fitters were great and helped us move the office furniture round.

My family have been using Battens for decades and I always recommend them over the chains.

"Another first class job from Batten Carpets and Woodworx Flooring.  The entire team was extremely helpful, from advising on the best colour and style of carpet, to advising on how to prepare the floor in advance of the fitting, providing the best value options and finally, to an excellent carpet fitting team that worked efficiently to get the job completed to a high standard with minimal disruption." Archway Studios

"I had a wooden floor fitted by Batten Carpets / Woodworx in 2014 and when I moved house recently I had them fit a new floor there too. I was so pleased with the work they did the first time and it still looked great after 5 years. I dealt with Brodie in the shop, who is very knowledgeable, friendly and professional and Nick did the fitting which was beautifully finished with great attention to detail, he really took the time to make sure that I was happy with the work. I would definitely recommend them and I also think it’s important to support local independent businesses."

You have recently undertaken some work for one of our doctors… and come highly recommended.

Friendly, efficient, punctual and reliable service. Good prices too. We have used their service several times and we're happy to recommend them





 

Just wanted to say a huge thank you for helping me out with the carpet. I really appreciate the lengths you went to to enable me to have it & it makes the new house look great!

Thanks Mary That’s brilliant I have placed the order pleasure to do business with you and most helpful, I will definitely be recommending you to my friends.

Wow, that is quick!  Thank you very much!

“Nick was a friendly guy and very honest and above all he done a fantastic job. I was really pleased with the work he done and he wasn't rushing anything as some might, he took his time and every detail mattered to him. What a wonderful man and an amazing job!! Thanks Nick and all from Batten Carpets.”

Excellent service from initial advice to fitting of carpets only eight days later. Reasonable prices. Have already recommended Woodworx to a colleague at work.

I have just had this carpet- thank you very much excellent service…

the wood floor and carpet are both great

I want to thank you for the work now completed at the flat. We have been looking hard but can't find a fault in either the carpet or wood floor fitting. Both jobs went very well and the guys were a pleasure to deal with. We also want to thank you for your efforts and efficiency in dealing with it all. Thanks so much. We won't ever forget your quality of work, service and efficiency.

5 stars to Battens and Woodworx! A very positive experience resulting in a beautiful floor. Helpful attention in the showroom, knowledgeable and friendly estimator and a superbly skilled fitter. I would thoroughly recommend them.

The fitters have finished the flooring today and it looks fantastic!  Thanks so much for your help in getting everything sorted so quickly and efficiently.  The customer service from start to finish was top-notch - we especially appreciated your estimator arranging to collect the keys himself from our estate agents before our completion date so the flooring was done as soon as we moved in! We’ll certainly be in touch when we get round to sorting the bathroom and kitchen in the next few months.