I was badly let down by a carpet fitting chain and Battens came to my rescue. It took them only one week to order my product and fit it. I was totally "stressed out" by my experience with this carpet chain and all of Battens staff were calm, kind and considerate to me.

I would like to thank Ian, whom I have dealt with before. He was his usual cheerful, kind and positive self and gave me good advice as to how to deal with the "carpet chain".

I would like to thank Brodie who was so kind and helpful. He pulled all the stops out to get my materials from Ireland as fast as possible, and also to quickly arrange a fitter.

Finally, I would like to thank Danny, the fitter, who must be the best fitter in the world. He was cheerful, helpful, positive and very hard working and meticulous. He moved all my furniture for me ,replaced it exactly where I wanted it and even advised me on how it would look better in a different position. Finally, he hoovered up the landing floor outside my flat. What a star. He is so hardworking. My floors look absolutely beautiful and I am thrilled with them. The quality of the work is first class. I would recommend Battens to anyone and have used them twice. I unreservedly give them 5 STARS, and would give them 10 if I could. Battens care about people and I am so grateful to them and cannot thank them enough.

I want to thank you for the work now completed at the flat. We have been looking hard but can't find a fault in either the carpet or wood floor fitting. Both jobs went very well and the guys were a pleasure to deal with. We also want to thank you for your efforts and efficiency in dealing with it all. Thanks so much. We won't ever forget your quality of work, service and efficiency.

You recently fitted some carpets in my flat and I would just like to say that your fitters have done an excellent job and I'm very happy with it.

Flooring arrived yesterday - fantastic service, thank you.