I just wanted to say thank you for the great customer service I've had from your team. I'm, really pleased with my carpets and flooring and appreciate all the help and advice you gave me. I'd have no hesitation in recommending you to my friends and neighbours.

the wood floor and carpet are both great

I was badly let down by a carpet fitting chain and Battens came to my rescue. It took them only one week to order my product and fit it. I was totally "stressed out" by my experience with this carpet chain and all of Battens staff were calm, kind and considerate to me.

I would like to thank Ian, whom I have dealt with before. He was his usual cheerful, kind and positive self and gave me good advice as to how to deal with the "carpet chain".

I would like to thank Brodie who was so kind and helpful. He pulled all the stops out to get my materials from Ireland as fast as possible, and also to quickly arrange a fitter.

Finally, I would like to thank Danny, the fitter, who must be the best fitter in the world. He was cheerful, helpful, positive and very hard working and meticulous. He moved all my furniture for me ,replaced it exactly where I wanted it and even advised me on how it would look better in a different position. Finally, he hoovered up the landing floor outside my flat. What a star. He is so hardworking. My floors look absolutely beautiful and I am thrilled with them. The quality of the work is first class. I would recommend Battens to anyone and have used them twice. I unreservedly give them 5 STARS, and would give them 10 if I could. Battens care about people and I am so grateful to them and cannot thank them enough.

Just want to thank you again for your professionalism in dealing with the matter and to say that I love the product. It was a great recommendation, and no one believes that it is not timber!