Excellent service from initial advice to fitting of carpets only eight days later. Reasonable prices. Have already recommended Woodworx to a colleague at work.

I just wanted to say thank you for the great customer service I've had from your team. I'm, really pleased with my carpets and flooring and appreciate all the help and advice you gave me. I'd have no hesitation in recommending you to my friends and neighbours.

I have just had this carpet- thank you very much excellent service…

I want to thank you for the work now completed at the flat. We have been looking hard but can't find a fault in either the carpet or wood floor fitting. Both jobs went very well and the guys were a pleasure to deal with. We also want to thank you for your efforts and efficiency in dealing with it all. Thanks so much. We won't ever forget your quality of work, service and efficiency.

Flooring arrived yesterday - fantastic service, thank you.

Friendly, efficient, punctual and reliable service. Good prices too. We have used their service several times and we're happy to recommend them





 

"Another first class job from Batten Carpets and Woodworx Flooring.  The entire team was extremely helpful, from advising on the best colour and style of carpet, to advising on how to prepare the floor in advance of the fitting, providing the best value options and finally, to an excellent carpet fitting team that worked efficiently to get the job completed to a high standard with minimal disruption." Archway Studios

“I used Battens in 2016 and again in 2018.  On both occasions they gave an excellent and personal service.  They were helpful regarding choosing all aspects of the carpet & underlay, and their fitters did a really good job.  They communicated well, everything was on time & went to plan.  A local shop, much nicer than using a big chain.”

Just want to thank you again for your professionalism in dealing with the matter and to say that I love the product. It was a great recommendation, and no one believes that it is not timber!

I would like to say that the carpet we had fitted in our office recently was done quickly and professionally and looks fantastic. Fitters were great and helped us move the office furniture round.

My family have been using Battens for decades and I always recommend them over the chains.

Thank you for this, the most competitive I have had by far…

the wood floor and carpet are both great

“Nick was a friendly guy and very honest and above all he done a fantastic job. I was really pleased with the work he done and he wasn't rushing anything as some might, he took his time and every detail mattered to him. What a wonderful man and an amazing job!! Thanks Nick and all from Batten Carpets.”

You have recently undertaken some work for one of our doctors… and come highly recommended.

Just wanted to say a huge thank you for helping me out with the carpet. I really appreciate the lengths you went to to enable me to have it & it makes the new house look great!

Thank you very much for your excellent communication and service...

Wow, that is quick!  Thank you very much!

You have been fantastically helpful

Thanks Mary That’s brilliant I have placed the order pleasure to do business with you and most helpful, I will definitely be recommending you to my friends.

Thank you so much for a great job. the fitters were great!

5 stars to Battens and Woodworx! A very positive experience resulting in a beautiful floor. Helpful attention in the showroom, knowledgeable and friendly estimator and a superbly skilled fitter. I would thoroughly recommend them.

I love my sisal flooring - you supplied and fitted -

The fitters have finished the flooring today and it looks fantastic!  Thanks so much for your help in getting everything sorted so quickly and efficiently.  The customer service from start to finish was top-notch - we especially appreciated your estimator arranging to collect the keys himself from our estate agents before our completion date so the flooring was done as soon as we moved in! We’ll certainly be in touch when we get round to sorting the bathroom and kitchen in the next few months.

"service was excellent. both people who came to do the flooring were very patient and very helpful.and very pleasant people. their work was very clean, tidy and professional. I would recommend them for anyone would like to get good professional work done.

 laminated material I have chosen was good quality, was well advised by the Batten staff. I am very happy with the choice of the company and the people who came to do the work."

"I want to thank you for all your advice, professionalism and patience when helping me choose my flooring. As you can see, it has earned the very highest approval from my cat, Phoebe. Brody, please also pass on my thanks to your grandfather, and Stuart and Fred for doing such a lovely job of putting the wood down."