buyonline
Here are the answers to some of the most common questions that we get asked. If you require more information please email
us at
 

Where can I see actual samples of the flooring I have chosen for my floor?
 

We have both wood, carpet and vinyl samples and complete areas of flooring installed at our North London showrooms which we encourage all our customers to visit.  Address, map and opening hours of our showrooms are here. Up to three samples are refundable against your purchase of goods through our web site by clicking on a product and selecting order sample.

Can you send someone to make a proper assessment and estimate?
  Our estimators will visit to survey and check your requirements, take measurements and answer any questions you may have.
How long will my installation take?
  We will be able to give you a clear schedule after we have carried out our initial survey, but as a general guide, solid floors can be installed at a rate of 30-40sq meters a day, floating floor laminates at 40-60sq meters a day and carpets and vinyls at 50-100sq meters a day.
Can you supply regular carpets as well as the wood floors and natural carpets?
  Yes, we supply all types of carpets, in all sizes colours and quantities.
Is it possible to add stain protection to all carpets?
  We can offer stain protection for all types of carpets.
What credit cards do you accept?
 

We accept the following credit cards: Visa, Master card, Maestro, Switch, American Express and others.

   Am I able to buy accessories for my online purchase?
   Yes, we can supply accessories to go with your online purchase, such as underlay for carpets and wood, beeding and door bars. For further assistance please call  0800 917 7285